Privacy Policy

We believe in transparency when it comes to handling your personal data. This Privacy Policy is designed to explain why we collect certain information from you, how we use it, and what safeguards are in place to protect it.

Our primary purpose is to inform users about their data rights and how Tuzoca Casino handles personal information. By using our site and services, you agree that we may process your data as outlined in this policy.

This Privacy Policy applies to all individuals who use our platform, including those registered on the website or through mobile applications. Our policies cover a wide range of activities, from online gaming and account management to technical support and security measures.

By using Tuzoca Casino's services, you consent to the practices described in this Privacy Policy.

We collect various types of data:

  • Personal Information: name, email address, date of birth, residential address, etc.
  • Account Info: username, password, payment details
  • Technical Data: device information, IP address, browser type, cookies used, etc.
  • Usage Data: site activity logs, login records, game interactions

We use your data in the following ways:

  • Creating and managing accounts for you
  • Processing deposits and withdrawals to facilitate gaming activities
  • Providing customer support through various channels (e.g., live chat, email)
  • Determining bonus eligibility and monitoring responsible gambling practices
  • Improving our site's performance and personalizing your experience based on usage patterns
  • Fulfilling legal and regulatory requirements

Cookies are small text files stored on users' devices to track their interactions with the platform. Our cookies serve three primary purposes:

  • Essential Cookies: Necessary for technical functions, such as remembering login information.
  • Analytics Cookies: Help us understand how you use our services to improve overall performance.
  • Marketing Cookies: Used by third-party service providers to deliver targeted promotions.

You have the option to manage or disable cookies through your browser settings. However, please note that this may impact certain features and functionality.

The main legal grounds for processing user data are:

  • Contractual necessity (to fulfill our services)
  • Legal obligations
  • Legitimate interests of Tuzoca Casino and its users
  • User consent

Data is shared with various third parties to facilitate the delivery of services. These include payment processors, gaming providers, and regulatory bodies where required by law.

Tuzoca Casino does not sell personal data but may disclose it under certain circumstances as described below:

  • Data is transferred securely using HTTPS protocols.
  • Access controls are enforced for employees handling customer data.
  • Authentication processes ensure only authorized personnel access sensitive information.
  • Monitoring measures are in place to detect unauthorized access attempts.
You have the following rights regarding your data:

  • Access: Request a copy of your stored personal and account information
  • Update/Deletion: Correct or delete any inaccuracies in your recorded details upon request
  • Withdraw Consent/Object Processing: Stop certain types of processing for which you gave explicit consent
  • To exercise these rights, please contact our support team.

Personal data may be transferred outside the user's country or EEA. In such cases:

  • Such transfers comply with applicable laws and regulations.
  • Standard Contractual Clauses are used to ensure adequate security measures.

When accessing third-party services through Tuzoca Casino, you agree that their own privacy policies apply and that we are not responsible for external content.

We may update this Privacy Policy from time to time. Any changes will be communicated via email or notifications on the site. By continuing to use our services after updates have taken effect, you confirm your acceptance of revised terms.